Understanding electricity & gas plans

When it comes to understanding your energy plan, we won’t leave you in the dark.

Understanding your electricity plan

For all the details on each of our electricity plans, choose by state or type of plan for detailed descriptions of what’s on offer.

Understanding your gas plan

For all the details on each of our gas plans, choose by state or type of plan for detailed descriptions of what’s on offer.

How to compare plans

Hunting for the right plan for your business? It pays to know what factors to consider beyond the base cost and why it’s important to fully understand energy retailer pricing comparisons.

When you should switch

Whether you’re changing address, at the end of your contract or unhappy with your current provider, we’ll talk you through the best times to make the switch

Understanding prices and rates

You’ve probably heard a bunch of pricing terms you’re a little unsure of. From ‘fixed charge’, ‘block rate’, ‘time of use’, ‘peak’ and ‘off-peak’ to ‘standard offer’ and ‘market retail offer’. We’ll help clear the fog.

What is a tariff?

It’s another frequently used word in the energy sector, but what does it mean? We spell out exactly how a tariff relates to what you pay. 

What you need to know about connecting

Whether you’re a current customer or a new one, here are some of the guidelines you’ll need to follow to ensure you can flick the switch on smoothly, and disconnect in the same way. 

Need some help?

Before you contact us, have a look through our help centre sections – we may already have the answer for you. Contact us if you can’t find what you’re looking for.

 

Considering switching?

We’re happy to hear what your business needs and help find what works best for you.

Contact us today