Understanding electricity & gas plans
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When it comes to understanding your energy plan, we won’t leave you in the dark.
Understanding your electricity plan
For all the details on each of our electricity plans, choose by state or type of plan for detailed descriptions of what’s on offer.
Understanding your gas plan
For all the details on each of our gas plans, choose by state or type of plan for detailed descriptions of what’s on offer.
How to compare plans
After the right plan for your home? It pays to know what to consider beyond the base cost, and why it’s important to understand energy retailer pricing comparisons.
When you should switch
Whether you’re changing address, at the end of your contract or unhappy with your current provider, we’ll talk you through when might be a good time switch.
Understanding prices & rates
You’ve probably heard a bunch of pricing terms you’re a little unsure of. From ‘fixed charge’, ‘block rate’, ‘time-of-use’, ‘peak’ and ‘off-peak’ to ‘standard offer’ and ‘market retail offer’. We’ll shed some light on them.
What is a tariff?
It’s another frequently used word in the energy sector, but what does it mean? We spell out exactly how a tariff relates to what you pay.
What you need to know about connecting
Whether you’re a current customer or a new one, here are some of the guidelines you’ll need to follow to ensure you can flick the switch on smoothly, and disconnect in the same way.