We’re here to help you save money and time. Here you'll find all the information you need to cut your energy costs, pay your bills, connect or disconnect your business' electricity, change your account details or get more information on your energy agreement. If you can't find what you need, please contact us for help on 13 13 67.
Pay your bill
Direct debit, online, phone, post or in person - pay the way that suits you. To understand your gas and/or electricity bill, view our sample bill with explanations.
Find out about paying and understanding your bill
Are you moving business?
Complete our moving location form to update us with your new details in a few short steps.
Connect or disconnect your business
Your energy agreement
Find out more about the terms and conditions of your energy supply from us.
Energy pricing
If you are an EnergyAustralia customer in NSW, your energy rates increased from July 1 2010.
More on energy rates
Contact Us
For further assistance or information about billing and payments call us on 13 13 67 or submit an enquiry online.
For a comprehensive list of telephone numbers visit the Contact us section.
