Your account

Your details and enquiries


If you are an existing large Commercial or Industrial customer with an account enquiry, please contact our Commercial Contact Centre on 13 13 67.

Your Retail Electricity Contract

Customers who have taken up a contract should refer to their contract terms and conditions or contact our Commercial Contact Centre on 13 13 67.

How to read your bill

Want to know how to read your bill correctly? Click here to look at our sample bill.

How to pay your bill

We have several payment options available for your business. Click here to find out which payment method is the most convenient for your business.