Electricity usage information on My Account has changed

Our customers have told us that they value their energy usage information but they want it presented in a different way. 

The eWise portal is no longer available as part of My Account.

We are continuing to build and improve our online services to ensure they meet customer needs and can be delivered to customers at any time, to any device.

Customers can view their usage using the view and pay bill* functionality on My Account.

For further questions about this change, please read our eWise FAQs.

You can view our energy saving tips to help manage your usage.

*View bill functionality is only available to 10 digit account number customers at the moment