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Power for a new home, building or development
If you are constructing a new home, building or development within EnergyAustralia’s network distribution area, you will need to connect to our electrical infrastructure. Under the Electricity Supply Act 1995, customers requiring connection to the electrical network are required to contribute to the cost of connection.
Depending on the size, location and additional electrical load required by the development, EnergyAustralia’s electrical infrastructure may need to be extended or upgraded to increase its capacity. Whether EnergyAustralia or the builder/developer is responsible for doing the work, depends on how it impacts overall system reliability and other customers.
If the job is considered to be the responsibility of EnergyAustralia, it is deemed a monopolised service and EnergyAustralia will carry out the work. The customer is then charged a standard regulated fee, as set by the Independent Pricing and Regulatory Tribunal (IPART).
However if the customer is deemed responsible, the job becomes contestable and the customer manages the work and may choose any suitably accredited service provider to carry out the work.
Installation of the dedicated service line (overhead or underground) from the new premises to the street is considered a contestable job.
How do I get started ?
The first step is to notify your requirements to EnergyAustralia as soon as possible by completing the Application For Connection Form (ES1- Form A).
If the installation is one of the following types you must also complete and attach the Supplementary Application For Connection Form (ES1 - Form B).
- New electrical work over 20kW;
- Multiple living unit developments (more than 6 units);
- For services greater than 100 Amps;
- CT metered installations;
- Rural or outlying areas;
- HV installations requiring more than 100kW or additional load; and
- Work where the proposed equipment may cause excessive fluctuation of voltage (eg. welders, x-ray machines)
Once you submit the appropriate forms, we will review your requirements, and an EnergyAustralia representative will liaise with you directly regarding the job.
For more information or advice, call one of our customer connection service offices located at Oatley – 02 9585 5774, Wallsend – 02 4951 9930 or Muswellbrook 02 6542 9017.
It’s your choice
Contestable work on EnergyAustralia’s electrical network can be carried out by any suitably accredited service provider. A list of independent Accredited Service Providers can be obtained from the Ministry of Energy, Utilities & Sustainability by calling 02 9901 8664 or check the yellow pages.
Consider Enerserve
EnergyAustralia’s engineering and contracting business, Enerserve, offers a complete and professional connection service. For more information or contact details, please visit the Enerserve website.
Related documents
For more information, please refer to electricity supply standards- ES1, ES5, ES8 & ES10. You can access these document, in the guidelines and standards section of our website.
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