Head office

Our customer service contact hours are Monday – Friday, 8am – 6.30pm AEST. We’re closed on national holidays.

For Vic, ACT, SA or Qld customer service enquiries please call 133 466

For NSW customer service enquiries please call 131 502

Head office
EnergyAustralia
Level 33, 385 Bourke Street
Melbourne VIC 3000

Call: +613 8628 1000 for corporate enquiries

Our postal addresses
Victoria
EnergyAustralia
Locked Bag 14060
Melbourne VIC 8001
 
South Australia
EnergyAustralia
Locked Bag 14060
Melbourne VIC 8001
 
New South Wales and ACT
EnergyAustralia
Locked Bag 38
Silverwater NSW 2128
 
Queensland
EnergyAustralia
GPO Box 756
Brisbane Qld 4001
 
Billing or customer service enquiries

For Vic, ACT, SA or Qld call 133 466

For NSW call 131 535

You can also fill out the general enquiries form or take a look at Accounts, bills and payments FAQs.

 

One of Australia’s leading integrated energy businesses

We manage the energy needs of our residential and business customers while investing in clean energy technologies.

Find out what we do