Head office
Our customer service contact hours are Monday – Friday, 8am – 6.30pm AEST. We’re closed on national holidays.
For Vic, ACT, SA or Qld customer service enquiries please call 133 466
For NSW customer service enquiries please call 131 502
Head office
EnergyAustralia
Level 33, 385 Bourke Street
Melbourne VIC 3000
Call: +613 8628 1000 for corporate enquiries
Our postal addresses
Victoria
EnergyAustralia
Locked Bag 14060
Melbourne VIC 8001
South Australia
EnergyAustralia
Locked Bag 14060
Melbourne VIC 8001
New South Wales and ACT
EnergyAustralia
Locked Bag 38
Silverwater NSW 2128
Queensland
EnergyAustralia
GPO Box 756
Brisbane Qld 4001
Billing or customer service enquiries
For Vic, ACT, SA or Qld call 133 466
For NSW call 131 535
You can also fill out the general enquiries form or take a look at Accounts, bills and payments FAQs.
One of Australia’s leading integrated energy businesses
We manage the energy needs of our residential and business customers while investing in clean energy technologies.
Find out what we do