Faults and emergencies

Electricity

For a fault or emergency related to infrastructure such as poles, wires or meters, use our search by postcode tool to contact your local distributor.

EnergyAustralia is not a distributor – we are a retailer.

Gas

Call us on 133 466 Monday - Friday, 8am - 6pm (AEST)

Outside  these hours, call the following 24-hour emergency services:

NSW

• Envestra 1800 676 300
• Jemena Gas Network 131 909

ACT

• ActewAGL 131 909

Vic    

• Multinet 132 691
• SP AusNet Gas 136 707
• Envestra 1800 676 300

SA    

• Envestra 1800 808 526